Privacy Policy

Last updated: September 2026

Who We Are

Gail’s Garage is an independent automotive media and merchandise brand.

Our website address is: https://gailsgarage.com

If you have questions about this Privacy Policy or the personal information we collect, you can contact us at:

info@gailsgarage.com

Information We Collect

We may collect personal information when you visit our website, place an order, contact us, or otherwise interact with Gail’s Garage.

Depending on how you use the site, this information may include:

• Your name
• Email address
• Billing address
• Shipping address
• Phone number
• Order and purchase information
• Payment-related transaction information
• Information you submit through our contact form
• IP address
• Browser and device information
• Website usage and interaction information
• Any other information you voluntarily provide to us

We use this information only as reasonably necessary to operate the website, fulfill orders, communicate with you, improve the site, prevent fraud, provide customer service, and meet our legal, tax, accounting, and administrative obligations.

Orders and Purchases

When you purchase merchandise from Gail’s Garage, we collect information necessary to process and fulfill your order.

This may include your:

• Name
• Email address
• Billing address
• Shipping address
• Phone number
• Products ordered
• Order total
• Transaction information
• Order and shipping status

We may use this information to:

• Process and manage your order
• Arrange production and fulfillment
• Arrange shipping and delivery
• Send order and shipping updates
• Provide customer support
• Process returns, exchanges, or refunds when applicable
• Prevent fraud and unauthorized transactions
• Maintain accounting, tax, and business records
• Resolve disputes or chargebacks

Payments

Payments made through our website are processed by third-party payment providers, including WooPayments and its payment-processing partners.

These providers may receive information necessary to process your transaction, such as your name, billing information, purchase amount, and payment-related identifiers.

Gail’s Garage does not intentionally store full credit or debit card numbers or card security codes in our website database.

Payment providers process and retain information according to their own privacy policies, security practices, and legal obligations.

Order Fulfillment and Shipping

Gail’s Garage uses third-party service providers, including Tapstitch, to produce, fulfill, and ship merchandise orders.

To complete your order, we may share information necessary for fulfillment, including:

• Your name
• Shipping address
• Email address or other contact information
• Products ordered
• Sizes, colors, or other product selections
• Other information required to produce and deliver your order

Fulfillment and shipping providers may process and retain this information according to their own privacy policies and legal obligations.

Contact Forms and Communications

If you contact Gail’s Garage through our contact form or by email, we may collect:

• Your name
• Email address
• The contents of your message
• Any other information you voluntarily include

We use this information to respond to inquiries, discuss features or partnerships, provide customer support, and maintain appropriate records of our communications.

Please do not submit sensitive financial, payment-card, health, identification, or other highly sensitive personal information through our general contact form.

Customer Accounts

Gail’s Garage currently allows customers to complete purchases without creating an account.

If customer account functionality is enabled in the future, we may store information associated with an account, such as your name, email address, billing and shipping information, and order history.

Any account information would be used to manage access to the account, provide customer service, and support your shopping experience.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate properly and support important website functions.

These may include cookies used to:

• Maintain your shopping cart
• Support checkout
• Remember website preferences
• Maintain sessions
• Support security and fraud prevention
• Measure website traffic and performance
• Understand how visitors interact with the site

Some third-party services used by the website may also set or access cookies according to their own privacy practices.

You can control or delete cookies through your browser settings. Blocking certain cookies may prevent parts of the website, such as the shopping cart or checkout, from working correctly.

Analytics

We may use analytics services, including Google Analytics through Google Site Kit, to understand how visitors find and use Gail’s Garage.

Analytics information may include information such as:

• Browser or device type
• Approximate geographic location
• Pages viewed
• Referring website or source
• Session and interaction information
• General website usage patterns

We use this information to understand website performance, improve navigation and content, and make the site more useful to visitors.

Analytics providers process information according to their own privacy policies and settings.

Embedded Content and External Links

Pages on Gail’s Garage may include links to or embedded content from third-party websites and platforms, including social media platforms, video services, publications, and other websites.

Examples may include Instagram, YouTube, TikTok, or external publications.

Embedded content may behave as though you visited the third-party website directly. Those services may collect information about you, use cookies, or track your interaction with their content according to their own privacy practices.

Gail’s Garage is not responsible for the privacy practices of third-party websites or services.

How We Share Information

We do not sell your personal information.

We may share personal information with third-party service providers when reasonably necessary to operate Gail’s Garage.

These providers may include companies that assist with:

• Website hosting and operation
• Ecommerce and order management
• Payment processing
• Merchandise production
• Order fulfillment
• Shipping and delivery
• Analytics
• Customer communications
• Website security
• Fraud prevention
• Accounting or other business administration

We may also disclose information when reasonably necessary to:

• Comply with applicable law or legal process
• Respond to lawful government requests
• Protect the rights, property, or safety of Gail’s Garage
• Prevent or investigate fraud or misuse of the website
• Protect our customers or other individuals

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, tax, accounting, security, fraud-prevention, and administrative requirements.

Our current WooCommerce retention settings are generally as follows:

• Pending orders: up to 7 days
• Failed orders: up to 7 days
• Cancelled orders: up to 30 days
• Completed orders: up to 7 years
• Refunded orders: up to 7 years
• Inactive customer accounts, if account functionality is enabled: up to 24 months

When applicable retention periods expire, personal information stored in WooCommerce may be deleted, removed, or anonymized while certain non-personal transaction records may remain for reporting or administrative purposes.

Contact inquiries may be retained for as long as reasonably necessary to respond to the inquiry and maintain appropriate business records.

Third-party payment, fulfillment, shipping, hosting, and analytics providers may retain information according to their own retention policies and legal obligations.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain information you have provided
• Object to or restrict certain uses of your information where applicable

These rights are subject to applicable law and may have exceptions.

For example, we may need to retain certain transaction information for tax, accounting, fraud-prevention, dispute-resolution, security, or other legal purposes even after receiving a deletion request.

To make a privacy-related request, contact:

info@gailsgarage.com

We may need to verify your identity before fulfilling certain requests.

Data Security

We use reasonable administrative and technical measures intended to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, internet transmission, payment system, or electronic storage method can be guaranteed to be completely secure.

Where Your Information May Be Processed

Gail’s Garage and the third-party providers we use may process information in the United States or other countries where those providers operate.

Those countries may have privacy and data-protection laws that differ from the laws where you live.

Third-party service providers are responsible for handling information in accordance with their own privacy policies, contractual obligations, and applicable laws.

Children’s Privacy

Gail’s Garage is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, please contact us at info@gailsgarage.com so we can review and address the request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our website
• Our store
• Our services
• Our third-party providers
• Our privacy practices
• Applicable legal or regulatory requirements

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage visitors and customers to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, how your information is handled, or a privacy-related request, contact:

Gail’s Garage
Email: info@gailsgarage.com
Website: https://gailsgarage.com